Contact us
Email us any time 1
Live Chat
Have a question? We'll have an answer for you in an instant! 8 a.m to midnight ET, seven days a week
Phone
Call Customer Service at
1.800.343.5700
1.800.343.5700
To place an order call
1.800.642.9989
1.800.642.9989
We're here to help, 7a.m to
midnight ET seven days a week
midnight ET seven days a week
For international orders call
1.603.266.2600
1.603.266.2600
Fax
For international orders call
1.603.266.2802
1.603.266.2802
Store locator
Click here or call 1.800.498.9960 for store locations or to request a catalog
Questions about your J.Jill credit Card bill
1.800.329.9713
(TDD/TTY: 1.888.819.1918)
for a customer service representative
for a customer service representative
8 a.m to 9 p.m ET, Monday-Saturday or use our automated service 24 hours a day